Questions and answers (FAQ)
Good to know.
Straight answers.
50 questions our clients ask, with our answers. If yours is not here, ask us on WhatsApp and we answer straight away.
Yes. We visit the property, take measurements and send you a written quote. You pay nothing for this and you have no obligation.
The south of Gran Canaria: Playa del Inglés, Maspalomas, Meloneras, San Agustín, Bahía Feliz, Pasito Blanco, Arguineguín, Puerto Rico and Mogán. We also work in Vecindario and Las Palmas.
Yes. Many of our clients live abroad. One person is responsible for your project on the island and keeps you informed with photos and reports.
The architects and technical architects we work with. They design the project, prepare the technical documents and supervise the works. For pools and larger projects you see a 3D design before the works start.
Yes. We prepare the documents and apply for the licences at the town hall for you. Your quote says which licence your project needs and how long it usually takes.
Yes. Partial works such as a terrace, new floors, painting and tiling, windows, electrics or plumbing get the same team and the same standard.
It depends on the size of the project. Your written quote gives the dates, and we agree the start date with you before the works begin.
Yes. Solar panels, batteries, air conditioning, heating and hot water. We size the system for your home and your bills, and we take care of the paperwork for the connection.
Yes. A leaking tap, a socket, a damp patch, a door that sticks: send us a photo on WhatsApp and we take care of it. Landlords and owners abroad use us for this all year.
Yes. Fitted wardrobes, dressing rooms, doors, pergolas and other carpentry, made to measure and fitted by our team.
English and Spanish. This website is in fifteen languages, and you can write to us in your own language on WhatsApp.
Yes. We respect the community's rules on working hours and noise, and we coordinate with the administrator when needed.
Yes. One person manages the works on the island and keeps you informed with photos and reports.
Yes. A floor, a terrace, the painting, new windows: partial works get the same standard as a complete renovation.
It depends on the ground, the size and the finishes. Your written quote gives the dates, and the 3D design is agreed before the works begin.
Yes, a new pool needs a works licence from the town hall. Design, permits and the build come from one place.
Yes. A heat pump extends the season; we size it for your pool at the visit.
Yes. The architects we work with check what the plot allows, design the house and prepare the licence.
Yes. An extra room, a floor, a garage or a covered terrace, with the structural checks an architect must make first.
One person is your contact for everything: design, permits, the build and the handover, with photos and reports along the way.
Yes, and it is the most common combination: the panels produce most in the hours when the air conditioning runs.
Yes. We prepare the paperwork for the grid connection and the town hall, and we keep you informed.
Yes. One person manages the installation on the island and sends you photos and reports.
Yes. A tap, a socket, a leak, a wall to paint: send us a message with a photo and we take care of it.
It depends on the job. We tell you the date when we call you back; urgent leaks come first.
Yes. We do repairs and maintenance for owners abroad, with photos before and after the work and a written price for each job.
It depends on the size of the kitchen and on the delivery time of the units. Your written quote gives the dates, and the works are planned to start when the units are ready.
Usually yes. We agree the order of the works with you and protect the rest of your home with dust barriers.
Yes. Many of our clients renovate a kitchen between seasons, and one person manages the works while they are abroad.
Quality brands for units, worktops and appliances. Tell us what you like and we quote the options.
Your written quote gives the dates, and we agree the start date with you before the works begin.
Yes. It is one of the most common jobs we do.
We look for the cause first, then renovate, so the problem does not come back.
Yes. We respect the community's rules on working hours and noise.
A single split unit is often installed in a day; a ducted system takes longer. Your written quote gives the dates.
In an apartment, the community of owners may have rules on where the outdoor unit goes. We check before the installation.
Yes. One person manages the installation and sends you photos when it is done.
Leading brands. Tell us your rooms and your budget and we quote the options.
It depends on your consumption and your roof. The visit and the written quote show you the expected production for your home, without guesses.
Flat roofs are ideal in the south: the panels are mounted on frames at the right angle. We check the roof at the visit.
Home systems need a notification or a licence from the town hall, and the grid connection has its own paperwork. We prepare it.
In Spain, with the right contract, the surplus is compensated on your electricity bill.
For outdoors, woods that stand the sun and the salt air, treated and maintained. For indoors, your choice of species and finish. We advise at the visit.
Yes. Our carpenters restore traditional wooden balconies and shutters.
Measured at the visit, made in the workshop, fitted in a day or two. Your written quote gives the dates.
Yes. See the kitchens page.
Often yes. The town hall decides, and the community of owners may have its own rules. We check it at the visit and prepare the paperwork.
Plants that like the sun and need little water. We advise at the visit and plan the watering with drip irrigation.
Yes. Many of our clients live abroad. We send you photos as the work goes on.
Yes. See the swimming pools page.
Free quote
Still have a question?
Give us three details and we call you back. The visit and the written quote are free.
1. We call you backTo arrange a day and time for the visit.
2. We visit and measureWe listen to what you want and take the measurements.
3. You receive the written quoteThe price, what is included and the dates. No obligation.
Prefer to write? Chat on WhatsApp or call .
